Import
Switch tools without losing your contacts, or your unsubscribes.
Drop in your lemlist, La Growth Machine or Waalaxy export. FluenzR recognises the tool, matches the columns, and keeps unsubscribes, bounces and people who already replied, so nobody gets a message they should not get.
Recognition and columns
Your export is recognised, your columns already matched.
In Contacts, "Import CSV" opens a three-step window. FluenzR reads the column titles in your file, recognises the tool it comes from and suggests the matching. Those titles are the ones these tools usually use: if your export has different ones, the table stays editable line by line.
- Three tools recognised: lemlist, La Growth Machine and Waalaxy. For any other tool or a plain CSV, you match the columns yourself. "This file comes from" can be changed at any time.
- Matched automatically when present: email, first name, last name, company, job title, phone, address, city, country, postal code, tags and LinkedIn profile.
- Unknown columns that hold data (up to ten) become custom fields, created at import. A lemlist icebreaker stays usable in your messages. Choose "Ignore" on a column to leave it out.
- When the email column is empty, FluenzR uses the address found by Dropcontact in Waalaxy, or the work email in La Growth Machine.
- The file is read the way Excel produces it: UTF-8, UTF-16 or Windows-1252, comma, semicolon or tab separator.
Statuses kept
Unsubscribes and bounces stay blocked.
An export also holds each contact’s situation in the old tool. FluenzR reads it, shows you the total before importing, then applies it contact by contact.
- Unsubscribed in the old tool: imported as unsubscribed, they will never be messaged.
- Bounced: imported with the bounced status, they will never be messaged either.
- Already replied or said they were interested: imported paused. They stay in your list, to handle by hand, and join no campaign.
- Each flagged contact keeps a tag with its origin (for example lemlist:replied) so you can find them.
- A contact already in FluenzR that the export marks as unsubscribed or bounced also becomes unsubscribed or bounced, whatever you chose for the duplicate.
Duplicates and checks
No duplicates, no nasty surprises.
Before importing, FluenzR compares the file with your database. You see what is new, what already exists, and you decide.
- A duplicate is an email address already in your database. For each one, or all at once, you choose Ignore or Update.
- An address repeated in the file is imported only once. A row with no email is imported, and its LinkedIn profile is used to spot duplicates.
- Addresses the free verification finds doubtful (domain with no mail server, disposable address) are listed: exclude them or keep them.
- In a team, a contact already followed by a colleague is not created again: it is skipped, and the result tells you who follows it.
- The result counts everything: imported, updated, skipped, in error (with the detail line by line).
What the import does, and what it does not
Your contacts, not your campaigns
The import brings in the contacts of the CSV file. The old tool’s campaigns, sequences, statistics and message history are not imported: you redraw your sequences in FluenzR and keep your contacts.
A destination list
Pick a list, or create one during the import. If that list is dynamic and linked to running campaigns, the new contacts are enrolled in them. Paused contacts join no campaign.
Consent comes first
The "Import" button stays disabled until you tick the box confirming that all contacts have given their consent to receive commercial emails.
File size
A CSV file of 10 MB at most. Beyond that, split it into several files and import them one after the other.
Another tool, a plain CSV
A file that comes from none of these three tools is imported the same way, with "Another tool or a plain CSV file": you match the columns by hand.
A CRM is something else
HubSpot and Pipedrive connect through a separate integration, which imports a list from the CRM. This page is only about importing a file exported from a prospecting tool.
Frequently asked questions
Which tools are recognised?
lemlist, La Growth Machine and Waalaxy. FluenzR recognises them by the column titles of the export. For another tool, or an unusual export, choose "Another tool or a plain CSV file" and match the columns yourself.
Are my campaigns and their history imported?
No. The import brings in contacts, not campaigns, sequences, statistics or messages already sent. You rebuild your sequences in FluenzR.
Can the unsubscribes from my old tool receive a message?
No. Contacts flagged as unsubscribed or bounced in the export are imported with that status and never receive a message. Those who already replied are imported paused, outside any campaign.
What happens to a contact that already exists in FluenzR?
Duplicates are detected on the email address. For each one, or all at once, you choose to ignore it or update it. If the export marks it as unsubscribed or bounced, it is blocked either way.
What if my contacts are in HubSpot or Pipedrive?
That is a different feature: the CRM integration, which imports a list from the CRM. It does not go through an export file from lemlist, La Growth Machine or Waalaxy.
How much does it cost?
$29 per sales rep, $24 from the second one, LinkedIn account included for each rep.
Ready to get started?
Email and LinkedIn in the same sequence, with a CRM. 14 days included to try it.
Start my 14-day trial14 days included, no card for email; a card is requested only to connect LinkedIn, and nothing is charged before the end.